Last updated 28 July 2020.
Our games include a feature to request support from our team, and to provide feedback. This is opt-in from the settings menu. If you request support, we include information on your gameplay session along with your support request. This information may include:
Your support session is identified by a random identifier generated at the time of the support request, and is not linked to your identity or any account.
The data collected for support requests is stored securely on our server and is only accessible to authorised employees for use with assisting you in your support query. Data collected from support tickets is automatically deleted after 90 days.
We do not collect any personal information when you browse
studiodrydock.com. We do not serve cookies.
The server stores logs to support the technical and operations needs of the web server. These logs may include potentially-identifying information such as your web browser version and IP address. Only authorised technical employees may access these logs, and they are automatically deleted after 7 days.
Please reach out to us if you have any concerns at